Contact Us
Have a question about a piece, delivery or an existing order? We are here to help.
Email us
You can email us at any time or use the contact form below. We reply as soon as possible. Please allow additional time during weekends and public holidays.
Help us find your order
For an order enquiry, include your order number and the email address used at checkout. For damage, a wrong item or a quality concern, describe the issue and attach clear photographs if available. Please do not send passwords or full payment-card details.
Shipping and returns
All orders are dispatched from China. For delivery information, visit our Shipping Policy. To request a return, contact us for instructions and the designated return address before sending your parcel. The address on the original parcel may not be the return address.
See our Returns & Refund Policy and FAQ for more help.